Licenses are valid for one year from the date of purchase. A valid and active license key is required in order to get updates and support for purchased extensions and themes. After one year, license keys may be renewed at a 25% discount from the purchase price of a new license.
TechGasp grants each customer one or more non-transferable license(s) to use the software for internal use, and as defined by the terms set in the customer’s chosen license package. Where the license package allows the software to be used on multiple sites the customer/license-holder may not sell the originally purchased license key to other users of the license (such as clients) for commercial benefit. Additionally, the customer may not sublicense, to any person or entity, any rights to distribute the software or license key. TechGasp will only provide support services to the original customer/license-holder with a legitimate license key, and consider any other uses of this license key for support queries as fraudulent.
After we have processed your payment successfully, you will receive an email with your order number and other purchase information. Your license key is available in your account area along with your plugin or theme downloads. You can download by logging into the account created for you when purchasing the plugin and clicking on the appropriate link. Should you not receive an email containing your information, you can contact us through Priority Support to request your purchase information. Access to re-download purchased files will be granted so long as your license key is valid. If a license key expires, download access to the associated files will be discontinued until such time as the license key is renewed.
TechGasp reserves the right to modify, change, cancel or upgrade a plugin/theme subscription and/or license key without prior notice or consent. Prices of all products are subject to change without prior notice or consent.
Updates are included for free for one year to license holders. If you have a valid and active license key, and your extension(s) supports it, updates will be delivered automatically from the WordPress dashboard. If your extension(s) does not support automatic upgrades, then updates can be downloaded from our website.
TechGasp sells plugins and themes “as is” and with no implied meaning that they will function exactly as you would like, or that they will be compatible with other third-party components and plugins. Support for purchased extensions is given up to one year after the purchase date. If you wish to get support after one year, you must renew your license key, or purchase a new license for the extension you wish to get support for Priority Support. Whilst we attempt to provide the best support possible for our plugins and themes, we do not guarantee that any particular support query can, or will be answered to the extent, or within a time-frame that the inquirer is completely satisfied.
Before any purchase we will respond to any support ticket regarding any of the plugin(s) or theme(s) functions and demonstrations.
TechGasp extensions are sold as automatically recurring subscriptions that renew each year on the anniversary of the purchase date. This applies to all paid-for extension licenses. This subscription will automatically renew at the end of the annual license term unless the purchaser cancels their subscription prior to the automatic renewal date.
Plugins and themes sold and distributed by are done in the hope that they will be useful, but without any warranty, without even the implied warranty of merchantability or fitness for a particular purpose. Inasmuch as WordPress functions correctly on a clean install of itself, our plugins and themes are guaranteed to function on a clean install of the minimum, stable and required version of WordPress. Because the number and variety of plugins and themes is vast and wide, we do not guarantee that they will function with other third-party plugins, themes or browsers of any kind. We do not assume responsibility and will not be held responsible for any conflicts or compatibility issues that may occur due to third-party software. We assume no responsibility for any data loss as a result of installing or using our plugins and themes. Should conflicts occur with third-party software, we may provide support at our discretion.
We stand behind our products and will assist you in solving any problem you have, but we also expect you to adequately understand what you are purchasing and why. If you would like to request a refund, please open a support ticket. When requesting a refund, we respectfully ask that you meet the following refund policy conditions. Eligibility conditions for a refund request:
Refunds will be offered at our sole discretion. By purchasing plugin(s) or theme(s) from our site, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions. We are not liable to cover any differences in exchange rates between the time you purchased and the time you are refunded.
Last updated on November 23, 2017